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24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
avatar for Jake Mazulewicz, Ph.D.

Jake Mazulewicz, Ph.D.

JMA Human Reliability Strategies, LLC
Director
Richmond, Virginia
Many companies try to eliminate workplace errors, but can't. I show leaders why errors are signals, not failures, and how to address the deeper problem, so that everyone can work more reliably and safely. Before launching my speaking & consulting practice in 2015, I served as the Human Performance (HP) Lead of a 3,600 person department in Dominion Energy. There, I advised executives, taught field teams, helped analyze over 300 incidents, created a Near Miss Library, and led a national team of HP specialists for 3 years. I've led hundreds of practical workshops on After Action Reviews (AARs), Psychological Safety, Situational Awareness, Resilience, and "Why we can't proceduralize everything." I specialize in working with engineers and other technical experts in the Energy industry. I earned a Ph.D. in Education, and personally served on high reliability teams as a firefighter, an EMT, and a military paratrooper. To learn more, visit www.reliableorg.com