24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
avatar for Heather Zettel

Heather Zettel

Bruce Power
Root Cause Investigator
Tiverton, Ontario, Canada
Katrina Wyatt Human Performance Manger, Bruce Power Katrina Wyatt is a Human Performance Manager at Bruce Power Nuclear Generating Station in Tiverton Ontario. Katrina is a recent graduate from the University of Western Ontario and has used her Kinesiology degree and heavy psychology background to practice Human Performance in the Nuclear industry. She spent two years out with Ontario Power Generation in Pickering Ontario practicing Human Performance heavily invested in Front Line Manager Training, performance monitoring, and culture change focused on learning organizations. Currently as the Bruce B Human Performance Manager much of her time has been spent increasing employee engagement and expanding Human Performance from strictly the tools. Human Performance at Bruce Power is evolving into promotion of just culture through leadership and behaviors and Katrina is a strong advocate of this change. Heather Zettel Root Cause Investigator, Bruce Power Heather Zettel is a Root Cause Investigator at the Bruce Power Nuclear Generating Station along the Lake Huron shoreline in Ontario, Canada. For the past four years she has not only supported Root Cause Investigations and Human Performance but has assisted in implementing worker engagement tools such as Learning Teams. Prior to that, she worked for 5 years in the training department delivering new hire training including Human Performance as well as initial nuclear fundamental training. She has also held roles as a Safety Officer for outages within the organization. Heather has an Honours Bachelor of Science Degree in Microbiology with a minor in Biochemistry from the University of Guelph, Ontario which served her well prior to joining Bruce Power as the Quality Control Supervisor (Microbiologist) for 12 years in the dairy manufacturing business with Gay Lea Foods Cooperative Limited in Teeswater, Ontario. In addition to managing the Quality Control Lab, her responsibilities included delivering health and safety training for all staff at the Teeswater facility.