2018 HPRCT Conference

Provide the participant with a practical approach and the necessary background to effectively lead a Learning Team.

Learning Teams have been a recent and much welcome addition to the cause analysis process. In this 50-minute presentation, Ron Farris will introduce one possible approach to Learning Teams that is both practical in nature and repeatable.  This presentation will introduce the participants to the fundamentals of facilitated learning. Participants will also have an opportunity to discuss the method proposed and possible short falls that can impede learning when facilitating Learning Teams.
The primary objective of the Learning Teams is to recreate the mindsets of those involved in the event by bringing those individuals who were closest to the event together to learn from the event in a non-punitive environment. It is also important that the facilitator seek to understand the environment the individuals found themselves in at the time, that most likely influenced their decision-making process. In other words, “why” the actions of the individuals made sense to them at the time, without asking “why”.  With this new approach, the Learning Team Facilitators will be encouraged to recreate the decision-making environment to contextualize the decisions and behaviors that lead up to the event.  It is extremely important to obtain a meaningful understanding of these decisions and behaviors and ultimately how they influenced the undesired outcome.  Fully understanding and appreciating context is the hallmark of a successful Learning Team and to providing lessons to be learned to prevent recurrence.