24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Friday, June 22 • 1:00pm - 5:00pm
HPI Error-Reduction Tools Interactive Workshop

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Human Performance Improvement (HPI) enables us to work safer and more reliably.  
“To err is human...,” but does human fallibility doom us to failing over and over again? “Human error” is often attributed as the cause of events, whether we are talking about injuries, equipment damage, unit trips, environmental releases, etc. This leaves everyone wondering, “How can we reduce events caused by human fallibility?” For too long, there hasn’t been a good answer to that question.  
HPI is the application of principles and techniques specifically designed to reduce organizational events at all levels of the organization. This course will give you the information you a solid understanding of the HPI Error-Reduction Tools and examples of dynamic learning experiences to help people understand, practice, and retain those practices.   
Learning Outcomes: 
  • Discuss and Apply a set of human error reduction tools in an Electric Utility context. Including: 
  • Pre-Job Brief 
  • 3-Way Communication 
  • Phonetical Alphabet 
  • Self-Check/TV-STAR 
  • Post-Job Review 
  • Stop When Unsure and Questioning Attitude 
  • 2-Minute Rule 
  • Procedure Use & Adherence with Place-Keeping. 
  • Peer Check   

avatar for Wes Havard

Wes Havard

OE Senior Consultant, Luminant
As a member of the Operational Excellence team for Vistra Energy, Wes Havard supports Human Performance Improvement, Continuous Improvement, and Event Learning processes. He has a Bachelor of Science in Business Management and is now completing work on his PhD in Industrial and Organizational... Read More →

Friday June 22, 2018 1:00pm - 5:00pm

Attendees (3)