24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Thursday, June 21 • 1:00pm - 1:50pm
Cultural Analysis and Corrective Action for Positive Transformational Performance

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To illustrate through multiple case studies, the value of using preventative latent analysis of people and culture to obtain positive leadership and high performance.

The author has led multiple investigations involving cultural root causes.  Two case studies will be presented where cultural corrective action was used to transform performance with remarkable results.
A cryogenic gas processing plant had experienced an increase in unplanned human-caused shutdowns.  Leadership believed the shutdowns were indicative of larger cultural issues that would eventually lead to a severe incident.  Using Latent Cause Analysis, people evidence was collected from interviews to establish the as-is culture.  Leadership was involved in addressing anonymous as-is culture and shaping as-desired behaviors and cultural corrective actions, in a positive, transparent delivery.  Performance and general culture improved dramatically.  The plant subsequently shattered all prior records for unplanned outages.
Recently acquired oil and gas production operations had suffered from toxic leadership that led to a lack of established positive safety culture.  Safety performance was the worst for any asset within the organization.  A cultural assessment was performed using Latent Cause Analysis methods coupled with transformational leadership problem-solving.  Cultural corrective action was implemented.  The asset performed incident free for two years.
The methodology for both investigations will be shared along with lessons learned from other cultural investigations that produced lasting results.

avatar for Paul Espenan

Paul Espenan

Vice President of Environmental, Health, and Safety, LINN Energy
Mr. Paul Espenan has been actively changing lives for over 30 years.Mr. Espenan graduated from Louisiana State University with a degree in Environmental Health, and the University of Texas at Dallas with a Master’s degree in Environmental Science.  Paul began his professional career... Read More →

Thursday June 21, 2018 1:00pm - 1:50pm CDT
Alamo Ballroom