24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Wednesday, June 20 • 4:10pm - 5:00pm
The Why and How of High Reliability Strategies Made Fun and Simple.

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While scholarly books and research explaining HRO strategies are readily available, what has not been developed is a simple method for teaching HRO concepts to beginners in a way that is engaging and respects the time constraints pervasive in the modern workplace. 
This presentation will be interactive, fun, memorable, and easily re-teachable to others. To achieve this goal, concepts will be presented using animals and simple images that will be re-drawn by participants during the session. 
These images are designed to both convey a concept and trigger HRO behaviors.  Questions that prompt an HRO mindset for will also be presented. 
The content will illuminate the 5 strategies of HRO and just as importantly, 5 reasons why they are necessary when performing high-risk work in complex sociotechnical environments.  Understanding the natures of the elements that intersect in complex socio-technical systems:  people, expectations, categories, ambiguity and the unexpected will provide insight into why HRO works.  

avatar for Lauren Mooney

Lauren Mooney

Founder, Be Highly Reliable
Laurin Mooney BSN MS.  Laurin is committed to helping people understand and integrate High Reliability Organizing strategies into healthcare delivery.  She is driven by the questions, “How can it be that we are harming the very patients we intend to help?” and “What do we... Read More →

Wednesday June 20, 2018 4:10pm - 5:00pm CDT
Salon B

Attendees (6)