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24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Wednesday, June 20 • 4:10pm - 5:00pm
The Why and How of High Reliability Strategies Made Fun and Simple.

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While scholarly books and research explaining HRO strategies are readily available, what has not been developed is a simple method for teaching HRO concepts to beginners in a way that is engaging and respects the time constraints pervasive in the modern workplace. 
 
This presentation will be interactive, fun, memorable, and easily re-teachable to others. To achieve this goal, concepts will be presented using animals and simple images that will be re-drawn by participants during the session. 
These images are designed to both convey a concept and trigger HRO behaviors.  Questions that prompt an HRO mindset for will also be presented. 
 
The content will illuminate the 5 strategies of HRO and just as importantly, 5 reasons why they are necessary when performing high-risk work in complex sociotechnical environments.  Understanding the natures of the elements that intersect in complex socio-technical systems:  people, expectations, categories, ambiguity and the unexpected will provide insight into why HRO works.  
 
 
 

Speakers
avatar for Laurin Mooney

Laurin Mooney

Founder, speaking IN and Be Highly Reliable
Laurin is a nurse who has turned her focus from the heath of people to the heath of the employee experience and the critical role it plays in the modern high-risk work environment.  Convinced that High Reliability Organizing holds the keys for success in complexity she translated... Read More →


Wednesday June 20, 2018 4:10pm - 5:00pm CDT
Salon B

Attendees (6)