24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Wednesday, June 20 • 10:10am - 11:00am
Turning 'Facebook Safety' Into a Culture of Safety

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Summary Abstract: We have all observed the typical, picture-perfect ‘Facebook’ family online.  Such pictures give the appearance that everyone in this family gets along famously and they don’t have a worry in the world.  
Oftentimes the safety systems we have in place also give us the appearance of a worry-free safety culture.  This is because our corporate safety reporting leads us to believe, because of the low incidence of reported injuries, that we are a model for a ‘culture of safety’.  As a result, we may even be confident enough that we publish papers and speak at conferences on our safety success. Others then try and replicate our success. 
However, could our reality be that we have a false sense of security? Are we experiencing a kind of ‘Facebook’ Safety System?   
This presentation will explore our current safety assumptions and offer new safety assumptions that may be a more accurate measure of a true ‘culture of safety’.  We will also discuss how effective reliability, quality, and safety systems depend on each other for success, instead of operating in independent silos.  
Current Assumptions: 
  • Safety is a system problem created by the introduction of the (external) unreliable human (e.g. - people are the problem) 
  • Safety is unrelated to, or considered as a measure of, process quality or system reliability 
  • Safety is externally regulated, whose internal effectiveness is most often measured by the absence of safety (as indicated by fatalities, lost-time injuries, OSHA recordables and near-misses) 
  • The functioning system would experience no dysfunction if it were not for unreliable workers (e.g. - people are external to system performance and safety) 
  • Our National system for rule-making is reactive, as it is based on frequency and severity of failures that have already occurred 
  • Reactive compliance with safety regulation is the fulcrum point of decision-making (e.g. - safety seen as a constraint) 
  • Compliance-based safety is an effective measure of a 'safety culture' 
  • There is no correlation between system safety and system reliability  
  • Reliability is a component property, therefore it only focuses on why parts fail (e.g.  system function = sum of individual component function) 
  • Reliability investigations are linear in structure and conclude with a single 'root cause' 
 New Assumption 
  • Measuring the presence of safety is an effective measure of a 'culture of safety' (e.g. - people are integral to system performance and safety) 
  • A correlation between quality, reliability, and safety does exist 
  • System breakdowns, or component failures, increase the probability of an injury-provoking incidents 
  • Effective proactive and reactive analysis of such breakdowns require the understanding of socio-technical and organizational influences on decision-making at the floor level in complex systems 
  • Analyses should focus on ensuring the availability of information and resources necessary for effective, reliable decisions, facilitating overall system resilience, as opposed to only the decision outcomes (e.g. - hindsight bias) 
  • Engaging the workforce in proactively identifying current hazards, exposures, risks and process solutions to prevent system breakdowns in the first place (e.g. - people are the solution) 

avatar for Ron Butcher, CSP, CHM, CMIOSH

Ron Butcher, CSP, CHM, CMIOSH

Independent Consultant, Independent Consultant
Ron Butcher’s passion for safety can be traced back to his childhood when, as a curious 3-year-old armed with his sister’s hairpin and unfettered access to the outlets of their home, he discovered the world might not be as safe as he’d been led to believe. As seasoned strategist... Read More →
avatar for Robert Latino

Robert Latino

Principal, Prelical Solutions, LLC.
Bob Latino is currently a Principal of Prelical Solutions, LLC. Bob was the former CEO of the Reliability Center, Inc. (RCI), until its acquisition in 2019. The Latino family founded, directed and owned RCI since 1972.He is an internationally recognized author, trainer, software developer... Read More →

Wednesday June 20, 2018 10:10am - 11:00am CDT
Alamo Ballroom