24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Tuesday, June 19 • 4:10pm - 5:00pm
Efficiency Thoroughness Trade Off – Finding the right balance to achieve Operational Excellence

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In business, excellence is the characteristic that causes customers to choose your product(s) and services over the competition.  Achieving the proper balance between discipline, reliability and flexibility defines that excellence.  The efficiency/thoroughness tradeoff.  Achieving this balance in industries with potentially high consequence failures such as Bhopal, Tenerife or Fukushima Daiichi is literally a vital skill.  This session will introduce a business model that integrates Operational Discipline, Highly Reliable Organizing and Resilience principles that can be used to evaluate your organization.  It will also provide brief case studies supporting the use and application of this model. 

avatar for Tony Wiseman

Tony Wiseman

Training Manager, Calpine Corporation
Tony Wiseman is a recognized expert on power plant training and staffing, including work in the US Navy Nuclear Power Program, Progress Energy Carolinas, and Calpine Corp., and is currently Calpine’s Training Manager.  At Calpine, he leads the Operations Excellence program, incorporating... Read More →

Tuesday June 19, 2018 4:10pm - 5:00pm CDT