24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Tuesday, June 19 • 3:10pm - 4:00pm
A Journey to High Reliability Operations – Theory to Practice

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We have come to an understanding in various high-risk industries that a focus on High-Reliability Operations (HRO) is needed to; protect the public, our personnel as well as our assets and investment.
When it comes to protecting the public, what should companies consider? Who is the public? This presentation is for any industry with similar interest.
The journey to HRO is like improved and sustainable industrial safety; it’s never-ending!
What does it mean to operate with high reliability? What is it based on? What are the roles of both management and the worker at the sharp-end? How can we have high reliability with human fallibility? Where does accountability fit? How do I help my organization start this journey? What will it take to sustain the effort?
All these questions will be answered during this presentation as HOPE Consulting LLC combines successes, experiences and knowledge with Muschara Error Management, LLC.

avatar for Ed Gatto

Ed Gatto

Consultant, HOPE Consulting, LLC.
As consultant with Hope Consulting, Ed works with clients across the U.S. to improve human performance, supervisor/worker relationships, and site culture. Ed’s experience includes 38 years in the electric power industry with 20 years specifically focused on Human Performance including... Read More →
avatar for Rey Gonzalez

Rey Gonzalez

President, HOPE Consulting, LLC
Rey Gonzalez Owner/President of HOPE Consulting LLC has spent most of his professional life working to improve overall safety, efficiency, and profitability through the enhancement of human and organizational performance.Over the past 28 years, Rey has done so by helping management... Read More →
avatar for Tony


Principal Consultant and Owner, Muschara Error Management Consulting, LLC
Tony specializes in the management of Human and Organizational Performance (H&OP) in high-hazard, industrialized environments, emphasizing risk-based approaches to human performance in the workplace.Purpose: To help managers and leaders of high-hazard operations protect their people... Read More →

Tuesday June 19, 2018 3:10pm - 4:00pm CDT
Salon B

Attendees (3)