24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Tuesday, June 19 • 1:50pm - 2:40pm
Principles for Managing the Uncertainty of Human Error in Operations

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Principles are ways of successfully and consistently dealing with reality when procedures and rules don’t make sense given the situation. This applies to not only front-line personnel but also to line managers. Managers cannot manage what they do not understand, especially at a systems level. The purpose of this presentation is to summarize seven time-tested, research-supported principles associated with operational risks associated with the uncertainty of human error. 

avatar for Tony


Principal Consultant and Owner, Muschara Error Management Consulting, LLC
Tony specializes in the management of Human and Organizational Performance (H&OP) in high-hazard, industrialized environments, emphasizing risk-based approaches to human performance in the workplace.Purpose: To help managers and leaders of high-hazard operations protect their people... Read More →

Tuesday June 19, 2018 1:50pm - 2:40pm CDT
Alamo Ballroom