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24th Annual HPRCT Conference
June 19-22, 2018
Marriott Riverwalk
San Antonio, Texas
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Tuesday, June 19 • 1:50pm - 2:40pm
Principles for Managing the Uncertainty of Human Error in Operations

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Principles are ways of successfully and consistently dealing with reality when procedures and rules don’t make sense given the situation. This applies to not only front-line personnel but also to line managers. Managers cannot manage what they do not understand, especially at a systems level. The purpose of this presentation is to summarize seven time-tested, research-supported principles associated with operational risks associated with the uncertainty of human error. 

Speakers
avatar for Tony Muschara

Tony Muschara

Founder, Muschara Error Management Consulting, LLC
Over 35 years of experience in consulting, training, and management positions in commercial and military nuclear power operations. Specializes in the management of Human and Organizational Performance (H&OP) in high-hazard, industrialized environments. Recent clients include: Amgen... Read More →



Tuesday June 19, 2018 1:50pm - 2:40pm
Alamo Ballroom

Attendees (19)